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Getting Started

  • Click on the Register button: On the homepage (https://eacademy.kayzenlearning.com), click on the “Register” option located on the top right angle to access the registration form.
  • Fill in Your Information: You will be asked to provide some personal information such as your name, email address, license number, as well as to create a username, and secure password.
  • Verify Your Email: After submitting the registration form, you will receive an email containing a verification link. This step is to confirm that the email address you provided is valid and belongs to you. Click on the verification link to activate your account.

Course and Content

  • Once you’re logged in, you can start browsing through the available courses. When you find a course you’re interested in, you can enroll in it by clicking on the course title and clicking on the “Start Now” button.

Communication and Collaboration

  • You can send a message to an instruct via the contact instructor option on your user profile.
  • You can also communicate with other users by visiting and joining discussion topics on the various discussion forums.

Assessments and Grading

  • If the course includes quizzes or assignments, you can access and take them from the course page or within specific lesson pages.

Technical Issues

Enrollment and Registration

  • Navigate to the “My Courses,” section from your profile, this is where you’ll find a list of the courses you are currently enrolled in.
  • Locate the course you want to drop or withdraw from in the list of your enrolled courses.
  • Depending on the course’s settings, there will be a “Withdraw” or “Drop” option associated with the course. (Once you’ve withdrawn from the course, your access to its materials and assessments will be removed.)

Privacy and Security

  • Refer to the privacy policy at the bottom of the page

Mobile Access

  • Yes, mobile apps are available on both iOS and Andriod. Check for eAcademy by Kayzen

Payments and Refunds

  • Payments are powered by Paystack. Once you have selected the course or courses of your choice and click purchase you will be directed to the payment portal.

Certificates and Completion

  • If the course offers certificates, you will be re-directed to get your certificate at the point of completion, otherwise, your certificates are available in the “Certificates” tab on your profile.  

Account Management

  • After logging in, click on your profile at the top right angle of your screen,
  • The preceding page, edit details and profile settings, you will see various fields related to your profile information. These might include your name, email address, profile picture, bio, and other relevant details.
  • After making the necessary updates, look for the “Save Changes” button at the bottom of the page. Click this button to save your changes.

Technical Support

  • How can I contact technical support for help? Send a mail to clientrelations@kayzenlearning.com